Keeper incident

AWS outage affecting KeeperPAM connections and scheduled rotations

Major Resolved View vendor source →

Keeper experienced a major incident on October 20, 2025 affecting Keeper Secrets Manager and Keeper Connection Manager, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:25 PM UTC
Resolved
Oct 20, 2025, 08:31 PM UTC
Duration
3h 5m
Detected by Pingoru
Oct 20, 2025, 05:25 PM UTC

Affected components

Keeper Secrets ManagerKeeper Connection Manager

Update timeline

  1. identified Oct 20, 2025, 05:25 PM UTC

    There are intermittent connectivity issues due to the AWS outage in US-EAST-1 affecting KeeperPAM cloud connections, scheduled rotations and discovery operations.

  2. resolved Oct 20, 2025, 08:31 PM UTC

    Clearing this alert as most AWS services are restored.