Keeper experienced a notice incident on February 19, 2026 affecting Keeper Web Vault (GovCloud) and Keeper Admin Console (GovCloud), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Feb 19, 2026, 05:30 AM UTC
As part of our planned GovCloud region maintenance involving database upgrades, restarts of the Redshift cluster were required. As a result, downstream services required configuration updates and all services are now restored.
- postmortem Feb 19, 2026, 05:30 AM UTC
Maintenance in the GovCloud region was scheduled to begin at 8:00 PM PST with a planned duration of 30 minutes. During the maintenance window, certain services required additional reconfiguration beyond the original scope. Core services were restored within the planned 30-minute window. However, due to the extended reconfiguration activities, some users experienced API errors during login for approximately 15 minutes following service restoration.