Kandji incident

Profile Renewal

Notice Resolved View vendor source →

Kandji experienced a notice incident on November 30, 2021 affecting Web App, lasting 20h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2021, 01:54 AM UTC
Resolved
Nov 30, 2021, 10:45 PM UTC
Duration
20h 50m
Detected by Pingoru
Nov 30, 2021, 01:54 AM UTC

Affected components

Web App

Update timeline

  1. investigating Nov 30, 2021, 01:54 AM UTC

    We are investigating a reported issue with profiles. We will post an update as more information becomes available.

  2. investigating Nov 30, 2021, 04:07 AM UTC

    We are continuing to investigate a reported issue with profiles and will post an update as more information becomes available.

  3. monitoring Nov 30, 2021, 05:34 AM UTC

    A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

  4. resolved Nov 30, 2021, 10:45 PM UTC

    This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.