Kandji incident

Intermittent web app login issues

Notice Resolved View vendor source →

Kandji experienced a notice incident on January 31, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2022, 07:21 PM UTC
Resolved
Jan 31, 2022, 08:00 AM UTC
Duration
Detected by Pingoru
Jan 31, 2022, 07:21 PM UTC

Update timeline

  1. resolved Jan 31, 2022, 07:21 PM UTC

    Shortly after 12am Pacific customers may have intermittently experienced an inability to log into the Kandji Web App, due to an increased error rate around authentication of requests. Our engineering teams worked to identify the issue and verified full resolution 2:30am Pacific.