Kandji experienced a minor incident on June 27, 2022 affecting Web App and macOS Agent and 1 more component, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 27, 2022, 04:13 PM UTC
We are investigating reports from a small group of customers that have experienced latency or errors. We will post an update as more information becomes available.
- investigating Jun 27, 2022, 05:04 PM UTC
We are continuing to investigate reports of experienced latency and errors. We will post an update as more information becomes available.
- identified Jun 27, 2022, 06:00 PM UTC
The issue has been identified and a fix is being implemented. Customers may continue to experience intermittent latency or errors. We will post an update as soon as additional information is available.
- monitoring Jun 27, 2022, 07:09 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Jun 27, 2022, 08:16 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.