Kandji incident

Investigating 404 errors

Critical Resolved View vendor source →

Kandji experienced a critical incident on November 2, 2022 affecting Web App, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 05:09 PM UTC
Resolved
Nov 02, 2022, 07:20 PM UTC
Duration
2h 11m
Detected by Pingoru
Nov 02, 2022, 05:09 PM UTC

Affected components

Web App

Update timeline

  1. investigating Nov 02, 2022, 05:09 PM UTC

    We are investigating reports of 404 errors when attempting to access the Kandji Web App. We will post an update as more information becomes available.

  2. monitoring Nov 02, 2022, 06:04 PM UTC

    We are no longer seeing 404 errors when accessing the Kandji Web App. We will post an update once we have confirmed the issue has been fully resolved.

  3. resolved Nov 02, 2022, 07:20 PM UTC

    This incident has been resolved. If you experience any future problems, please open a ticket with our support team.