Kandji incident

Access to the Kandji Web App

Critical Resolved View vendor source →

Kandji experienced a critical incident on June 9, 2023 affecting Web App, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2023, 04:47 PM UTC
Resolved
Jun 09, 2023, 06:40 PM UTC
Duration
1h 53m
Detected by Pingoru
Jun 09, 2023, 04:47 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jun 09, 2023, 04:47 PM UTC

    We are investigating a reported issue with the Kandji Web App failing to load. We will post an update as more information becomes available.

  2. monitoring Jun 09, 2023, 06:01 PM UTC

    A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

  3. resolved Jun 09, 2023, 06:40 PM UTC

    This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.