Kandji experienced a notice incident on November 7, 2023 affecting User Authentication, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
User Authentication
Update timeline
- investigating Nov 07, 2023, 02:29 PM UTC
We are investigating a reported issue with third-party user authentication services. This may result in the inability to sign in for some customers. We will post an update as more information becomes available.
- monitoring Nov 07, 2023, 03:03 PM UTC
Third-party user authentication services are reportedly operational and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Nov 07, 2023, 03:42 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.