Kandji experienced a notice incident on November 7, 2023 affecting User Authentication, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
User Authentication
Update timeline
- investigating Nov 07, 2023, 10:54 PM UTC
We are investigating a reported issue with third-party user authentication services. This may result in the inability to sign in for some customers. We will post an update as more information becomes available.
- monitoring Nov 07, 2023, 11:45 PM UTC
Authentication services have returned to normal and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Nov 08, 2023, 12:20 AM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.