Kandji experienced a minor incident on November 4, 2024 affecting Web App, lasting 7h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Nov 04, 2024, 10:23 AM UTC
We are investigating reported intermittent issues with increased load times when accessing the Kandji Web App and errors during enrollment for EU Tenants. We will post an update as more information becomes available.
- monitoring Nov 04, 2024, 02:28 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we confirm the issue has been fully resolved.
- resolved Nov 04, 2024, 05:45 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.