Kandji experienced a minor incident on March 10, 2025 affecting Web App, lasting 7h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Mar 10, 2025, 10:19 AM UTC
We are investigating a reported issue with intermittent loading of the Kandji Web App in EU tenants. This may result in the inability to load some pages for some customers. We will post an update as more information becomes available.
- monitoring Mar 10, 2025, 11:38 AM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Mar 10, 2025, 05:25 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.