Kaltura EU incident

Kaltura General Service Issue

Resolved after 5 hours 38 minutes, affecting Kaltura Webinars, Virtual Classroom and Meetings and Kaltura API and 1 more, on July 16, 2026.

monitoring Jul 16, 2026, 08:44 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 16, 2026, 08:28 AM UTC
Resolved
Jul 16, 2026, 02:06 PM UTC
Duration
5h 38m
Detected by Pingoru
Jul 16, 2026, 08:28 AM UTC

Affected components

Kaltura Webinars, Virtual Classroom and MeetingsKaltura APIPlatform AccessLivePlaybackKaltura MediaSpace

Update timeline

  1. investigating Jul 16, 2026, 08:28 AM UTC

    We are investigating some service interuptions that users might experience when trying to access Kaltura services. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

  2. investigating Jul 16, 2026, 08:38 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2026, 08:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2026, 02:06 PM UTC

    This incident has been resolved.

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