Kaltura EU incident

MediaSpace and API degradation

Ongoing since 12:53 PM UTC, affecting Kaltura API and Kaltura MediaSpace.

identified Nov 10, 2026, 12:54 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 10, 2026, 12:53 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 10, 2026, 12:53 PM UTC

Affected components

Kaltura APIKaltura MediaSpace

Update timeline

  1. investigating Nov 10, 2026, 12:53 PM UTC

    We are investigating an issue that users might experience slowness or failure upon access MediaSpace (KMS/KAF) or using API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

  2. investigating Nov 10, 2026, 12:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 10, 2026, 12:54 PM UTC

    The issue has been identified and a fix is being implemented.

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