Kaltura EU incident

API Errors in MediaSpace

Major Vendor's status page →

Resolved after 8 hours 48 minutes, affecting Kaltura API and Playback and 1 more, on August 26, 2020.

monitoring Aug 26, 2020, 03:24 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 26, 2020, 07:26 AM UTC
Resolved
Aug 26, 2020, 04:15 PM UTC
Duration
8h 48m
Detected by Pingoru
Aug 26, 2020, 07:26 AM UTC

Affected components

Kaltura APIPlaybackKaltura MediaSpace

Update timeline

  1. investigating Aug 26, 2020, 07:26 AM UTC

    We are currently investigating this issue.

  2. identified Aug 26, 2020, 07:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2020, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 26, 2020, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 26, 2020, 03:24 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 26, 2020, 04:15 PM UTC

    This incident has been resolved.

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