Kaltura EU incident

Service alert

Resolved after 1 hour 26 minutes, affecting Kaltura API and Kaltura MediaSpace, on February 1, 2021.

monitoring Feb 01, 2021, 10:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 01, 2021, 09:35 AM UTC
Resolved
Feb 01, 2021, 11:01 AM UTC
Duration
1h 26m
Detected by Pingoru
Feb 01, 2021, 09:35 AM UTC

Affected components

Kaltura APIKaltura MediaSpace

Update timeline

  1. investigating Feb 01, 2021, 09:35 AM UTC

    Kaltura is currently investigating an issue with the production environment. More updates will follow on this page.

  2. monitoring Feb 01, 2021, 09:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 01, 2021, 09:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Feb 01, 2021, 09:51 AM UTC

    We are currently investigating this issue.

  5. monitoring Feb 01, 2021, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 01, 2021, 11:01 AM UTC

    This incident has been resolved.

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