Kaltura EU incident

Analytics Errors

Resolved after 3 hours 4 minutes, affecting Analytics, on December 6, 2021.

monitoring Dec 06, 2021, 10:36 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 06, 2021, 09:20 AM UTC
Resolved
Dec 06, 2021, 12:25 PM UTC
Duration
3h 4m
Detected by Pingoru
Dec 06, 2021, 09:20 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Dec 06, 2021, 10:08 AM UTC

    We are currently experiencing an Analytics issue in the EU region. Our engineering team is investigating and handling the issue.

  2. identified Dec 06, 2021, 10:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2021, 10:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 06, 2021, 12:25 PM UTC

    This incident has been resolved.

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