Resolved after 16 hours 45 minutes, affecting Analytics, on December 7, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Analytics
Update timeline
- investigating Dec 07, 2021, 11:29 AM UTC
We are currently investigating an issue with Analytics retrieval where customers are experiencing time outs and failures when querying analytics for over 30 days. Such queries cause temporary overload which may result in subsequent shorter queries failing intermittently. We are actively working on the issue and will update as soon as we have more information.
- monitoring Dec 07, 2021, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2021, 04:15 AM UTC
This incident has been resolved.
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