Kaltura EU incident

Mediaspace slowliness

Resolved after 2 hours 2 minutes, affecting Kaltura MediaSpace, on October 24, 2022.

monitoring Oct 24, 2022, 10:58 AM UTC

The issue has being identified and patched.

Started
Oct 24, 2022, 09:44 AM UTC
Resolved
Oct 24, 2022, 11:47 AM UTC
Duration
2h 2m
Detected by Pingoru
Oct 24, 2022, 09:44 AM UTC

Affected components

Kaltura MediaSpace

Update timeline

  1. investigating Oct 24, 2022, 09:44 AM UTC

    Our System Engineering team is investigating the reason for a sudden slowliness on Mediaspace requests.

  2. monitoring Oct 24, 2022, 10:58 AM UTC

    The issue has being identified and patched.

  3. resolved Oct 24, 2022, 11:47 AM UTC

    Issue have been resolved and platform is fully functional again.

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