Resolved after 1 hour 33 minutes, affecting Kaltura API and Kaltura MediaSpace, on April 18, 2024.
What is the issue: We are checking a possible service degradation where users might experience slowness or access failure while using MediaSpace or API. Current status: issue is resolved, our engineering team mitigated the issue. What to expect next: We will keep monitoring during the next hour.
Affected components
Update timeline
- investigating Apr 18, 2024, 10:29 AM UTC
What is the issue: We are checking a possible service degradation where users might experience slowness or access failure while using MediaSpace or API. Current: Our engineering team is currently investigating What to Expect Next: Next update in the coming hour
- monitoring Apr 18, 2024, 10:44 AM UTC
What is the issue: We are checking a possible service degradation where users might experience slowness or access failure while using MediaSpace or API. Current status: issue is resolved, our engineering team mitigated the issue. What to expect next: We will keep monitoring during the next hour.
- resolved Apr 18, 2024, 12:03 PM UTC
This incident has been resolved.
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