Resolved after 4 hours 13 minutes, affecting Kaltura API and Transcoding and 1 more, on June 19, 2024.
Current status: A fix had been applied by our team. We will keep monitoring for the next few hours.
Affected components
Update timeline
- investigating Jun 19, 2024, 10:01 AM UTC
We are investigating an issue that users might experience slowness or failure while using the API, Upload, slow transcoding or Playback. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
- monitoring Jun 19, 2024, 10:12 AM UTC
Current status: A fix had been applied by our team. We will keep monitoring for the next few hours.
- resolved Jun 19, 2024, 02:14 PM UTC
This incident has been resolved.
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