Kaltura EU incident

API, Upload and Playback degradation

Resolved after 1 hour 56 minutes, affecting Kaltura API and Upload Process and 1 more, on July 5, 2024.

monitoring Jul 05, 2024, 09:55 AM UTC

The incident was resolved. We will be monitoring the service for the next hour.

Started
Jul 05, 2024, 08:40 AM UTC
Resolved
Jul 05, 2024, 10:37 AM UTC
Duration
1h 56m
Detected by Pingoru
Jul 05, 2024, 08:40 AM UTC

Affected components

Kaltura APIUpload ProcessImportTranscoding

Update timeline

  1. investigating Jul 05, 2024, 08:40 AM UTC

    We are investigating an issue that users might experience slowness or failure while using the API, Upload, slow transcoding or Playback. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

  2. investigating Jul 05, 2024, 09:24 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 05, 2024, 09:55 AM UTC

    The incident was resolved. We will be monitoring the service for the next hour.

  4. resolved Jul 05, 2024, 10:37 AM UTC

    Issue resolved.

Your product runs on more than Kaltura EU

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →