Resolved after 8 hours 22 minutes, affecting Kaltura API and Kaltura MediaSpace, on July 22, 2024.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jul 22, 2024, 08:50 AM UTC
We are investigating an issue that users might experience slowness or failure upon access MediaSpace (KMS/KAF) or using API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
- investigating Jul 22, 2024, 09:08 AM UTC
We are continuing to investigate this issue.
- identified Jul 22, 2024, 09:22 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 22, 2024, 09:41 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 22, 2024, 09:46 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 22, 2024, 01:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 22, 2024, 05:13 PM UTC
This incident has been resolved.
Your product runs on more than Kaltura EU
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services