Kallidus incident

Degraded Service: Power BI

Resolved after 49 minutes, on November 3, 2026.

resolved Nov 03, 2026, 05:16 PM UTC

We are sorry for the disruption some of our customers have experienced with viewing reports on Kallidus Power BI. We are pleased to confirm that reports and folders are now displaying as expected. We apologise for any inconvenience.

Started
Nov 03, 2026, 04:27 PM UTC
Resolved
Nov 03, 2026, 05:16 PM UTC
Duration
49m
Detected by Pingoru
Nov 03, 2026, 04:27 PM UTC

Update timeline

  1. investigating Nov 03, 2026, 04:27 PM UTC

    We sincerely apologise to any customers affected by an issue with viewing reports on Kallidus Power BI. Some of your reports or folders may not be showing as expected, and we understand this may be causing disruption. We our engineers are actively working to resolve the issue. We will share further updates as soon as we have them.

  2. in progress Nov 03, 2026, 05:16 PM UTC

    We are sorry for the disruption some of our customers have experienced with viewing reports on Kallidus Power BI. We are pleased to confirm that reports and folders are now displaying as expected for most customers. However, customers using Kallidus Learn Lite may still find that some reports or folders are not showing. We understand how frustrating this is, and resolving this for Learn Lite customers is our top priority. Our engineers are actively investigating, and we will share a further update as soon as we have more information. We appreciate your patience and understanding.

  3. resolved Nov 03, 2026, 05:16 PM UTC

    We are sorry for the disruption some of our customers have experienced with viewing reports on Kallidus Power BI. We are pleased to confirm that reports and folders are now displaying as expected. We apologise for any inconvenience.

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