Kadence incident

Degraded Performance

Minor Resolved View vendor source →

Kadence experienced a minor incident on March 4, 2026 affecting 🇪🇺 EU Data Region (Web App) and 🇪🇺 EU Data Region (Login & Authentication) and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 11:37 AM UTC
Resolved
Mar 04, 2026, 11:59 AM UTC
Duration
22m
Detected by Pingoru
Mar 04, 2026, 11:37 AM UTC

Affected components

🇪🇺 EU Data Region (Web App)🇪🇺 EU Data Region (Login & Authentication)🇪🇺 EU Data Region (Sign Up)🇪🇺 EU Data Region (API Services)🇪🇺 EU Data Region (Webhooks)🇪🇺 EU Data Region (Kadence AI)🇺🇸 US Data Region (Web App)🇺🇸 US Data Region (Login & Authentication)🇺🇸 US Data Region (Sign Up)🇺🇸 US Data Region (API Services)

Update timeline

  1. investigating Mar 04, 2026, 11:37 AM UTC

    We are currently experiencing reduced performance across parts of the Kadence service. Our engineering team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available.

  2. resolved Mar 04, 2026, 11:59 AM UTC

    We are seeing improved performance across the Kadence service following the earlier degradation. Our engineering team continues to monitor the system to ensure stability and confirm that all services are operating normally. Further updates will be provided if necessary.