Kadence experienced a minor incident on March 4, 2026 affecting 🇪🇺 EU Data Region (Web App) and 🇪🇺 EU Data Region (Login & Authentication) and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
🇪🇺 EU Data Region (Web App)🇪🇺 EU Data Region (Login & Authentication)🇪🇺 EU Data Region (Sign Up)🇪🇺 EU Data Region (API Services)🇪🇺 EU Data Region (Webhooks)🇪🇺 EU Data Region (Kadence AI)🇺🇸 US Data Region (Web App)🇺🇸 US Data Region (Login & Authentication)🇺🇸 US Data Region (Sign Up)🇺🇸 US Data Region (API Services)
Update timeline
- investigating Mar 04, 2026, 04:45 PM UTC
We continue to experiencing reduced performance across parts of the Kadence service. Our engineering team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available.
- resolved Mar 04, 2026, 08:00 PM UTC
Performance across the Kadence service has returned to normal levels following the earlier degradation. Our engineering team will continue to monitor the system to ensure stability.