Justworks incident

We are experiencing an issue with our phone support services

Critical Resolved View vendor source →

Justworks experienced a critical incident on June 5, 2026 affecting 24/7 Support, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 02:02 PM UTC
Resolved
Jun 05, 2026, 05:49 PM UTC
Duration
3h 46m
Detected by Pingoru
Jun 05, 2026, 02:02 PM UTC

Affected components

24/7 Support

Update timeline

  1. investigating Jun 05, 2026, 02:02 PM UTC

    We are currently experiencing an issue with our phone support. Please email or chat with us for immediate help.

  2. monitoring Jun 05, 2026, 05:33 PM UTC

    A fix has been implemented and we are monitoring results

  3. resolved Jun 05, 2026, 05:49 PM UTC

    This incident has been resolved.