Justworks incident

Customers are currently unable to access their Justworks accounts

Major Resolved View vendor source →

Justworks experienced a major incident on May 5, 2026 affecting Justworks Payroll Platform and Justworks Platform, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 02:56 PM UTC
Resolved
May 05, 2026, 04:25 PM UTC
Duration
1h 28m
Detected by Pingoru
May 05, 2026, 02:56 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. identified May 05, 2026, 02:56 PM UTC

    We are investigating issues with customers being able to access their Justworks accounts

  2. monitoring May 05, 2026, 03:24 PM UTC

    We are seeing recovery with customers being able to access their accounts and we are continuing to monitor.

  3. resolved May 05, 2026, 04:25 PM UTC

    This incident has been resolved.