Juspay incident

Intermittent fluctuations in core APIs

Resolved after 21 minutes, on July 24, 2024.

identified Jul 24, 2024, 04:15 PM UTC

We are continuing to work on a fix for this incident. There seems to be high connections to our transactions database. We are trying to reduce the connections. .

Started
Jul 24, 2024, 04:09 PM UTC
Resolved
Jul 24, 2024, 04:30 PM UTC
Duration
21m
Detected by Pingoru
Jul 24, 2024, 04:09 PM UTC

Update timeline

  1. investigating Jul 24, 2024, 04:09 PM UTC

    We are experiencing intermittent fluctuations in some of our core APIs. We are root causing at the moment. .

  2. identified Jul 24, 2024, 04:15 PM UTC

    We are continuing to work on a fix for this incident. There seems to be high connections to our transactions database. We are trying to reduce the connections. .

  3. resolved Jul 24, 2024, 04:30 PM UTC

    This incident has been resolved. We are monitoring the health of the APIs. .

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