Juro incident
Web app failed to load
Resolved after 31 minutes, affecting Core Services, on November 2, 2026.
A deployment published the web app's main JavaScript bundle to the wrong location, so app.juro.com showed a blank page when opened or refreshed. Users already in the app, the API and integrations were unaffected. No data was lost. Rolled back at 14:36 UTC; the pipeline is fixed and asset-delivery monitoring is being added.
Affected components
Update timeline
- resolved Nov 02, 2026, 02:05 PM UTC
Users opening or refreshing app.juro.com see a blank page. The API, integrations and users already inside the app are unaffected. We have identified the cause and are rolling back the latest release.
- resolved Nov 02, 2026, 02:36 PM UTC
A deployment published the web app's main JavaScript bundle to the wrong location, so app.juro.com showed a blank page when opened or refreshed. Users already in the app, the API and integrations were unaffected. No data was lost. Rolled back at 14:36 UTC; the pipeline is fixed and asset-delivery monitoring is being added.
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Amazon Web Services