Juniper Square experienced a notice incident on June 5, 2026, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 05, 2026, 08:41 PM UTC
We are currently experiencing an issue that is preventing scheduled emails from being sent. Our engineering team identified the root cause and is actively working on a fix. All other platform features and direct, real-time emails are working normally.
- resolved Jun 05, 2026, 10:29 PM UTC
Scheduled emails are now being correctly sent across the platform. Users should see newly scheduled automated notifications and email campaigns dispatching normally. We have completed our review of emails affected when this issue first occurred and confirmed that no additional emails were impacted. We're continuing to investigate the underlying root cause to prevent future occurrences.