Juniper Square incident

Compliance dashboard not loading in Manager workspace

Notice Resolved View vendor source →

Juniper Square experienced a notice incident on July 28, 2026, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 10:12 PM UTC
Resolved
Jul 28, 2026, 11:04 PM UTC
Duration
52m
Detected by Pingoru
Jul 28, 2026, 10:12 PM UTC

Update timeline

  1. investigating Jul 28, 2026, 10:12 PM UTC

    We're investigating an issue where the Compliance dashboard in Manager workspace is failing to load for some users. This is the view GPs use for real-time visibility into AML/KYC status across investor positions. Other areas of Manager workspace and the Investor Portal are working normally. Our engineering team is actively investigating and we'll share an update shortly.

  2. resolved Jul 28, 2026, 11:04 PM UTC

    We deployed a fix and the Compliance dashboard is now working. Other areas of Manager workspace and the Investor Portal were unaffected. A post-incident review is underway.