JumpCloud incident

Admin Portal Latency due to Cloudflare issues

Minor Resolved View vendor source →

JumpCloud experienced a minor incident on August 21, 2025 affecting Cloudflare CDN/Cache, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 07:16 PM UTC
Resolved
Aug 21, 2025, 08:35 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 21, 2025, 07:16 PM UTC

Affected components

Cloudflare CDN/Cache

Update timeline

  1. monitoring Aug 21, 2025, 07:16 PM UTC

    We are monitoring an issue with Cloudflare causing intermittent latency with JumpCloud services. All services are functional, however some customers may experience intermittent latency when accessing the Admin portal or other services. Cloudflare status can be monitored here: https://www.cloudflarestatus.com/

  2. resolved Aug 21, 2025, 08:35 PM UTC

    This incident has been resolved.