JumpCloud experienced a minor incident on June 22, 2026 affecting User Console, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
User Console
Update timeline
- investigating Jun 22, 2026, 02:21 PM UTC
We are currently investigating delays or timeouts loading the user console. We are investigating the cause of the issues currently, and will provide an update within one hour.
- identified Jun 22, 2026, 03:08 PM UTC
We have identified that a third party outage is impacting our service. More information can be found at https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51
- resolved Jun 22, 2026, 04:39 PM UTC
The third party issue impacting our service has been resolved. Our internal monitoring is showing service states returned to normal.