Jottacloud Public Outage History

Jottacloud Public is up right now

Jottacloud Public had 6 outages in the last 2 years totaling 55h 45m of downtime — averaging 0.2 incidents per month.

There were 6 Jottacloud Public outages since November 8, 2024 totaling 55h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jottacloud.com

Major October 13, 2026

Service disruption – some users unable to reach Jottacloud

Detected by Pingoru
Oct 13, 2026, 11:00 AM UTC
Resolved
Oct 15, 2026, 10:58 AM UTC
Duration
1d 23h
Affected: WebsitesAPI
Timeline · 6 updates
  1. identified Oct 13, 2026, 12:40 PM UTC

    We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our network provider to restore normal access as quickly as possible.

  2. identified Oct 13, 2026, 12:41 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 13, 2026, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 13, 2026, 02:28 PM UTC

    We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our teams and partners to restore normal access as quickly as possible.

  5. monitoring Oct 13, 2026, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results. Some countries may still be affected.

  6. resolved Oct 15, 2026, 10:58 AM UTC

    This incident has been resolved. Heightened monitoring following DDoS attack.

Read the full incident report →

Notice August 25, 2025

Network hiccup

Detected by Pingoru
Aug 25, 2025, 11:36 AM UTC
Resolved
Aug 25, 2025, 03:13 PM UTC
Duration
3h 37m
Affected: WebsitesDesktop applicationAPIAuthentication platform
Timeline · 2 updates
  1. identified Aug 25, 2025, 11:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 25, 2025, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2025

Issues with 2FA over SMS outside nordic countries

Detected by Pingoru
Apr 25, 2025, 04:03 PM UTC
Resolved
Apr 25, 2025, 07:37 PM UTC
Duration
3h 33m
Affected: Authentication platform
Timeline · 2 updates
  1. identified Apr 25, 2025, 04:03 PM UTC

    We currently experience issues with sending out 2FA SMS to countries outside of the Nordics. We are working to resolve the issue as fast as possible. Should you be affected and not be able to log in please try again later or reach out to our support for options. We apologize for the inconvenience.

  2. resolved Apr 25, 2025, 07:37 PM UTC

    2FA SMS delivery should now be in operation for all countries. If you experience any issues, please contact our support.

Read the full incident report →

Major December 5, 2024

Photo albums are unavailable on web

Detected by Pingoru
Dec 05, 2024, 09:18 AM UTC
Resolved
Dec 05, 2024, 09:54 AM UTC
Duration
35m
Affected: Websites
Timeline · 3 updates
  1. investigating Dec 05, 2024, 09:18 AM UTC

    We are currently investigating this issue.

  2. identified Dec 05, 2024, 09:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 05, 2024, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 8, 2024

Login not working

Detected by Pingoru
Nov 08, 2024, 03:00 PM UTC
Resolved
Nov 08, 2024, 03:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 08, 2024, 05:51 PM UTC

    Login not working. A bug caused the login page to malfunction, and thus the login page did not work. The bug was discovered and fixed.

Read the full incident report →