Jostle EU incident

Jostle software update

Major Resolved View vendor source →

Jostle EU experienced a major incident on May 2, 2026, lasting 20h 7m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 01:25 AM UTC
Resolved
May 02, 2026, 09:33 PM UTC
Duration
20h 7m
Detected by Pingoru
May 02, 2026, 01:25 AM UTC

Update timeline

  1. scheduled May 02, 2026, 01:25 AM UTC

    The software update (snape-mn - patch) for eu is planned for between 21:00:00 and 22:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)

  2. scheduled May 02, 2026, 08:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 02, 2026, 09:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.