Jostle EU incident

Jostle issue

Resolved after 22 days 2 hours, on November 19, 2025.

monitoring Nov 21, 2025, 02:10 PM UTC

We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.

Started
Nov 19, 2025, 08:15 PM UTC
Resolved
Dec 11, 2025, 10:25 PM UTC
Duration
22d 2h
Detected by Pingoru
Nov 19, 2025, 08:15 PM UTC

Update timeline

  1. investigating Nov 19, 2025, 08:15 PM UTC

    We are currently investigating some loss of functionality on the platform.Video uploads to the Activity feed are not working. We’re investigating.

  2. investigating Nov 20, 2025, 03:40 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 20, 2025, 03:44 PM UTC

    The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.

  4. monitoring Nov 21, 2025, 02:10 PM UTC

    We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.

  5. resolved Dec 11, 2025, 10:25 PM UTC

    Closing Maintenance

Your product runs on more than Jostle EU

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →