Jostle EU incident
Our third party provider of Elastic Search (supports deep search) is experiencing problems.
Resolved after 6 days 19 hours, on July 28, 2022.
Our third-party provider of “elastic search” technology was facing financial hardship and it appears that their European assets have been shutdown. Our technical team has been working to get an alternative elastic search service in place as soon as possible, in a safe and secure way, however this will tale a few days (we will post updates). In the meantime many results will still be available in the Quick Search dropdown.
Update timeline
- investigating Jul 28, 2022, 08:01 PM UTC
We are currently looking a possible resolutions.
- investigating Jul 28, 2022, 08:06 PM UTC
We are continuing to investigate this issue.
- identified Jul 28, 2022, 08:09 PM UTC
Our third-party provider of “elastic search” technology was facing financial hardship and it appears that their European assets have been shutdown. Our technical team has been working to get an alternative elastic search service in place as soon as possible, in a safe and secure way, however this will tale a few days (we will post updates). In the meantime many results will still be available in the Quick Search dropdown.
- resolved Aug 04, 2022, 03:58 PM UTC
We have moved to a new backend solution for deep search
Your product runs on more than Jostle EU
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services