Jostle AP incident

Reduced document handling capabilities

Resolved after 7 hours 16 minutes, on December 2, 2018.

investigating Dec 02, 2018, 11:09 PM UTC

Our document storage manager Citrix is experiencing some performance issues. Access to attachments and library files may be affected.

Started
Dec 02, 2018, 11:09 PM UTC
Resolved
Dec 03, 2018, 06:26 AM UTC
Duration
7h 16m
Detected by Pingoru
Dec 02, 2018, 11:09 PM UTC

Update timeline

  1. investigating Dec 02, 2018, 11:09 PM UTC

    Our document storage manager Citrix is experiencing some performance issues. Access to attachments and library files may be affected.

  2. resolved Dec 03, 2018, 06:26 AM UTC

    Jostle's platform is available again.

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