Jostle AP incident

Login difficulties

Resolved after 3 hours 25 minutes, affecting Login status, on April 19, 2024.

investigating Apr 19, 2024, 03:16 PM UTC

We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.

Started
Apr 19, 2024, 03:16 PM UTC
Resolved
Apr 19, 2024, 06:41 PM UTC
Duration
3h 25m
Detected by Pingoru
Apr 19, 2024, 03:16 PM UTC

Affected components

Login status

Update timeline

  1. investigating Apr 19, 2024, 03:16 PM UTC

    We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.

  2. resolved Apr 19, 2024, 06:41 PM UTC

    The issue has been identified and resolved.

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