Candidate applications failing to submit on career sites

Update timeline

1. investigating Nov 05, 2026, 04:50 PM UTC

   We are investigating an issue affecting Career Sites. Jobseekers may experience errors and be unable to submit applications on career sites that require captcha verification. Applications that fail to submit are not saved, so jobseekers may need to retry or reapply once service is restored. Start time: 6:25 AM PST (9:25 AM EST) Next update: 9:50 AM PST (12:50 PM EST) or sooner.

2. identified Nov 05, 2026, 05:24 PM UTC

   We have identified the root cause affecting Career Sites: an issue with a third-party captcha verification service that was preventing jobseekers from submitting applications. A temporary workaround is being applied so that jobseekers can submit applications on career sites, and work on a permanent resolution is in progress. Applications that failed to submit earlier were not saved, so jobseekers may need to retry or reapply. Next update: 10:30 AM PST (1:30 PM EST).

3. monitoring Nov 05, 2026, 05:37 PM UTC

   Mitigation steps have been applied and service functionality is returning to normal. Jobseekers should now be able to submit applications on career sites. Applications that failed to submit earlier were not saved, so jobseekers may need to retry or reapply. We are monitoring performance and stability while work continues on a permanent resolution. Next update: 10:35 AM PST (1:35 PM EST) or upon resolution.