Resolved after 1 hour 40 minutes, affecting ATS - Candidates, on February 29, 2024.
We are currently investigating a widespread issue involving candidate messaging. The dialog box is not populating to edit or compose messages. We have identified the root cause and a fix is being implemented.
Affected components
Update timeline
- investigating Feb 29, 2024, 03:22 PM UTC
We are currently investigating and working on an issue that involves the Jobvite ATS candidate message box missing when attempting to schedule an interview and add notes to a candidate.
- identified Feb 29, 2024, 03:23 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 29, 2024, 03:27 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 29, 2024, 03:35 PM UTC
We are currently investigating a widespread issue involving candidate messaging. The dialog box is not populating to edit or compose messages. We have identified the root cause and a fix is being implemented.
- resolved Feb 29, 2024, 05:02 PM UTC
Our team has deployed a fix for this issue as of 10:40 am
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