Jobvite incident

Candidate Messaging Delayed

Resolved after 41 minutes, affecting ATS - Candidates and Canvas, on June 5, 2024.

resolved Jun 05, 2024, 02:43 AM UTC

The candidate messaging delay issue has now been resolved. The incident started at 7:00 PM EST and ended as of 9:45 PM EST. There should be no further impact at this time.

Started
Jun 05, 2024, 02:01 AM UTC
Resolved
Jun 05, 2024, 02:43 AM UTC
Duration
41m
Detected by Pingoru
Jun 05, 2024, 02:01 AM UTC

Affected components

ATS - CandidatesCanvas

Update timeline

  1. monitoring Jun 05, 2024, 02:01 AM UTC

    We have identified an issue resulting in a significant delay of text messages to candidates. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences

  2. monitoring Jun 05, 2024, 02:02 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jun 05, 2024, 02:43 AM UTC

    The candidate messaging delay issue has now been resolved. The incident started at 7:00 PM EST and ended as of 9:45 PM EST. There should be no further impact at this time.

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