Jobvite incident

Intermittent Logging In and Time Out/Slowness Across the Product

Resolved after 4 hours 57 minutes, affecting ATS - Requisitions and ATS - Candidates, on July 5, 2024.

resolved Jul 05, 2024, 06:45 PM UTC

A fix has been implemented and we have resolved the issue that was causing problems with logging into the product intermittently. Where you also may have experienced some time-out and slowness within the environment.

Started
Jul 05, 2024, 01:48 PM UTC
Resolved
Jul 05, 2024, 06:45 PM UTC
Duration
4h 57m
Detected by Pingoru
Jul 05, 2024, 01:48 PM UTC

Affected components

ATS - RequisitionsATS - Candidates

Update timeline

  1. identified Jul 05, 2024, 01:48 PM UTC

    We have identified and are investigating an issue that is causing problems with logging into the product intermittently. You may also experience some time-out and slowness within the environment.

  2. monitoring Jul 05, 2024, 02:26 PM UTC

    A fix has been implemented and we are currently monitoring the issue that is causing problems with logging into the product intermittently. Where you also may have experienced some time-out and slowness within the environment.

  3. monitoring Jul 05, 2024, 02:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 05, 2024, 06:45 PM UTC

    A fix has been implemented and we have resolved the issue that was causing problems with logging into the product intermittently. Where you also may have experienced some time-out and slowness within the environment.

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