Jobvite incident

Resume parsing functionality is not working

Resolved after 39 minutes, affecting Career Sites and ATS - Candidates, on February 20, 2025.

investigating Feb 20, 2025, 07:15 PM UTC

Resume Parsing functionality is not working right now. As a result and creation of the application will be delayed. The recruiters will see delay in new applications. We are monitoring the service and will post update after service is restored. Applications will be reprocessed after service is restored.

Started
Feb 20, 2025, 07:15 PM UTC
Resolved
Feb 20, 2025, 07:55 PM UTC
Duration
39m
Detected by Pingoru
Feb 20, 2025, 07:15 PM UTC

Affected components

Career SitesATS - Candidates

Update timeline

  1. investigating Feb 20, 2025, 07:15 PM UTC

    Resume Parsing functionality is not working right now. As a result and creation of the application will be delayed. The recruiters will see delay in new applications. We are monitoring the service and will post update after service is restored. Applications will be reprocessed after service is restored.

  2. resolved Feb 20, 2025, 07:55 PM UTC

    This incident has been resolved and resume parsing functionality is restored

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