JobAdder Outage History
JobAdder is up right nowPingoru has recorded 12 incidents for JobAdder: 12 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 2 | 1 of 744 (0%) |
| June 2026 | 2 | 1 of 720 (0%) |
| July 2026 | 4 | 33 of 744 (4%) |
| August 2026 | 1 | 73 of 744 (10%) |
| September 2026 | 1 | 45 of 720 (6%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 98 (0%) |
Incidents, newest first
Minor October 23, 2026 PHP Vulnerability – AU1, AU1 (AU1 — AU Data Centre), AU2, AU2 (AU2 — AU Data Centre) and 24 more
Started Oct 23, 2026, 03:05 AM UTC· resolved Oct 23, 2026, 03:05 AM UTC
- resolved Oct 23, 2026, 03:05 AM UTC
We have completed the update to Smart Forms (FormAdder), resolving both PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619). At this time, our review has found no evidence of unauthorised access to Smart Forms or customer data. If you have any questions, please get in touch.
Minor September 22, 2026 JobAdder Errors 1d 20h AU2, AU2 (AU2 — AU Data Centre), AU3, AU3 (AU3 — AU Data Centre)
Started Sep 22, 2026, 01:52 AM UTC· resolved Sep 23, 2026, 10:35 PM UTC
- monitoring Sep 22, 2026, 01:52 AM UTC
Our Development team has identified and resolved an issue impacting JobAdder's page loading speeds. System performance has returned to normal. We will continue to monitor the platform to ensure optimal speeds for all customers.
- resolved Sep 23, 2026, 10:35 PM UTC
We are seeing all JobAdder operations returning back to normal.
Critical August 7, 2026 Email sending incident 3d AU1, AU1 (AU1 — AU Data Centre), AU2, AU2 (AU2 — AU Data Centre) and 24 more
Started Aug 07, 2026, 08:11 AM UTC· resolved Aug 10, 2026, 08:58 AM UTC
- investigating Aug 07, 2026, 08:11 AM UTC
From 12:30 PM to 2:25 PM (Sydney time) on 7 August 2026, our development team identified and has since resolved an issue where an incorrect "from" email address was briefly applied to certain emails sent via the JobAdder system. All emails sent from the JobAdder system after the impacted period will have the correct "from" email address applied to them. Not all emails sent during this timeframe were impacted and we are working urgently to identify any affected emails. We encourage you to review emails sent from your account during the impacted window. If you identify any emails which include the wrong “From” email address, please contact our support team ([email protected]) and send through those details as this will help with our investigation. If you have details of the incorrect "from" email address, could you please send this through as it will help with our investigation.
- monitoring Aug 07, 2026, 01:10 PM UTC
Impact Update: Following further investigation, our team has confirmed that the issue was limited to the following email types sent on the 7th August between 12:30 and 14:25 Sydney time. -Bulk emails (messages sent to 20 or more recipients at once) -Emails processed via JobAdder’s Event Scheduling feature. Please note this issue has been resolved and all emails will be sent correctly from JobAdder.
- resolved Aug 10, 2026, 08:58 AM UTC
Our team have proactively notified all individual JobAdder users who were impacted during this incident.
Minor July 31, 2026 JobAdder Job Ads not displayed correctly - under investigation 5h 44m AU1, AU1 (AU1 — AU Data Centre), AU2, AU2 (AU2 — AU Data Centre) and 24 more
Started Jul 31, 2026, 12:51 AM UTC· resolved Jul 31, 2026, 06:35 AM UTC
- investigating Jul 31, 2026, 12:51 AM UTC
JobAdder is currently investigating reports of delays in displaying JobAds properly in job search widgets.
- monitoring Jul 31, 2026, 02:58 AM UTC
We can confirm this issue has now been resolved, Job Ads search widget is now displaying all current Job Ads successfully. We are in the process of re-processing any events related to Job Ads which were impacted during the incident.
- resolved Jul 31, 2026, 06:35 AM UTC
This issue has now been resolved. Please reach out to [email protected] if you continue to see issues.
Minor July 27, 2026 JobAdder Errors 16m AU2, AU2 (AU2 — AU Data Centre), AU5, AU5 (AU5 — AU Data Centre)
Started Jul 27, 2026, 05:18 AM UTC· resolved Jul 27, 2026, 05:34 AM UTC
- investigating Jul 27, 2026, 05:18 AM UTC
JobAdder is currently investigating reports of delays in background operations whilst using the product. This may impact operations which are processed in the background.
- resolved Jul 27, 2026, 05:34 AM UTC
We are seeing all JobAdder operations returning back to normal.
Minor July 15, 2026 JobAdder Errors - Some clients unable to login to ATS 1d 2h AU1, AU1 (AU1 — AU Data Centre), AU2, AU2 (AU2 — AU Data Centre) and 24 more
Started Jul 15, 2026, 09:15 PM UTC· resolved Jul 16, 2026, 11:21 PM UTC
- identified Jul 15, 2026, 09:15 PM UTC
JobAdder is currently investigating reports of some clients being unable to reach JobAdder products. All the impacted clients have been identified are originating from New Zealand.
- resolved Jul 16, 2026, 11:21 PM UTC
Thank you for your patience. This issue has now been resolved. If you continue to have any issues, please reach out to JobAdder Support.
Major July 15, 2026 Current issues with JobAdder Email Sync and overall performance 55m AU1, AU1 (AU1 — AU Data Centre), AU2, AU2 (AU2 — AU Data Centre) and 20 more
Started Jul 15, 2026, 04:10 AM UTC· resolved Jul 15, 2026, 05:06 AM UTC
- investigating Jul 15, 2026, 04:10 AM UTC
The Team are currently working to resolve an issue that is affecting the use of our Email Sync feature, which is preventing emails from being sent out via JobAdder. This is being worked on as I prioirty, and we will update you once we have a fix. Thanks for your patience and understanding.
- resolved Jul 15, 2026, 05:06 AM UTC
This incident has now been resolved. If you continue to have issues, please reach out to JobAdder Support. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
Minor June 8, 2026 JobAdder Errors 31m CA1, CA1 (CA1 — NA Data Centre)
Started Jun 08, 2026, 04:19 PM UTC· resolved Jun 08, 2026, 04:51 PM UTC
- investigating Jun 08, 2026, 04:19 PM UTC
JobAdder is currently investigating reports of delays & errors whilst accessing the product.
- resolved Jun 08, 2026, 04:51 PM UTC
We can confirm this issue has now been resolved, and user based on our CA instance will be able to access their accounts as normal. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
Minor June 2, 2026 Current issues with JobAdder EU and US servers 35m EU1, EU1 (EU1 — EU Data Centre), EU2, EU2 (EU2 — EU Data Centre) and 6 more
Started Jun 02, 2026, 06:12 AM UTC· resolved Jun 02, 2026, 06:48 AM UTC
- investigating Jun 02, 2026, 06:12 AM UTC
We are aware of some slowness and a potential 500 error when accessing your JobAdder account. Our Developers are currently working on a fix for this, and we will update you once one has been rolled out. We appreciate your patience and understanding.
- resolved Jun 02, 2026, 06:48 AM UTC
This issue has now been resolved. Please reach out to [email protected] if you continue to see issues. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
Minor May 22, 2026 JobAdder Errors 43m US1, US1 (US1 — NA Data Centre), US2, US2 (US2 — NA Data Centre)
Started May 22, 2026, 04:29 PM UTC· resolved May 22, 2026, 05:13 PM UTC
- investigating May 22, 2026, 04:29 PM UTC
JobAdder is currently investigating reports of delays & errors whilst accessing the product.
- resolved May 22, 2026, 05:13 PM UTC
Resolved Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
Minor May 8, 2026 Current issues with JobAdder US1 & US2 accounts 26m US1, US1 (US1 — NA Data Centre), US2, US2 (US2 — NA Data Centre)
Started May 08, 2026, 08:19 PM UTC· resolved May 08, 2026, 08:46 PM UTC
- investigating May 08, 2026, 08:19 PM UTC
We are currently investigating some slowness on our servers. Our Development Team are working on identifying the issue and pushing out a fix as soon as possible. We will contact you with further updates when they become available.
- resolved May 08, 2026, 08:46 PM UTC
Thank you for your patience. This incident has now been resolved and you should no longer experience any slowness issues. Please reach out to JobAdder Support if you continue to do so. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
Minor April 7, 2026 Current issues with Docusign, Xero & Cronofy integrations – AU1, AU1 (AU1 — AU Data Centre), AU2, AU2 (AU2 — AU Data Centre) and 24 more
Started Apr 07, 2026, 01:29 AM UTC· resolved Apr 07, 2026, 01:29 AM UTC
- resolved Apr 07, 2026, 01:29 AM UTC
Currently, we are aware of some issues that our customers are experiencing connecting to our integration partners Docusign, Xero & Cronofy. Our Engineering Team are currently working on a fix for these issues and we will continue to keep you posted on any progress. We thank you for your patience while we work to resolve this.