JobAdder incident

JobAdder Errors - Some clients unable to login to ATS

Minor Resolved View vendor source →

JobAdder experienced a minor incident on July 15, 2026 affecting AU1 and AU2 and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 09:15 PM UTC
Resolved
Jul 16, 2026, 11:21 PM UTC
Duration
1d 2h
Detected by Pingoru
Jul 15, 2026, 09:15 PM UTC

Affected components

AU1AU2AU3AU4AU5AU6AU6 (AU Data Centre)EU1EU2EU3

Update timeline

  1. identified Jul 15, 2026, 09:15 PM UTC

    JobAdder is currently investigating reports of some clients being unable to reach JobAdder products. All the impacted clients have been identified are originating from New Zealand. July 17, 2026 09:21 AEST

  2. identified Jul 15, 2026, 09:15 PM UTC

    JobAdder is currently investigating reports of some clients being unable to reach JobAdder products. All the impacted clients have been identified are originating from New Zealand.

  3. resolved Jul 16, 2026, 11:21 PM UTC

    Thank you for your patience. This issue has now been resolved. If you continue to have any issues, please reach out to JobAdder Support. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription