Resolved after 13 minutes, affecting Jira Service Management Web and Service Portal and 1 more, on August 7, 2026.
On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.
Affected components
Update timeline
- investigating Aug 07, 2026, 01:33 AM UTC
We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.
- monitoring Aug 07, 2026, 01:39 AM UTC
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
- resolved Aug 07, 2026, 01:46 AM UTC
On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.
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