Jira Service Management incident

For Jira-software viewIssues and viewBoard are degraded

Major Ongoing View vendor source →

Jira Service Management is currently experiencing a major incident affecting Jira Service Management Web and Service Portal and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 08:06 AM UTC
Resolved
Ongoing
Duration
● 5h 18m
Detected by Pingoru
Jun 01, 2026, 08:06 AM UTC

Affected components

Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignup

Update timeline

  1. investigating Jun 01, 2026, 08:06 AM UTC

    We are investigating cases of partial-outage for Jira-software in the EU Region. We will provide more details within the next hour.

  2. identified Jun 01, 2026, 08:06 AM UTC

    We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation. Our engineering team is actively working on a resolution. We will provide an update within the next hour.

  3. monitoring Jun 01, 2026, 09:08 AM UTC

    We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.