Jira Service Management incident

Excessive notifications being received by some Jira Service Management users

Minor Ongoing View vendor source →

Jira Service Management is currently experiencing a minor incident affecting Assist, which began 6 min ago. The vendor's full update timeline is below.

Started
May 14, 2026, 01:15 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
May 14, 2026, 01:15 AM UTC

Affected components

Assist

Update timeline

  1. investigating May 14, 2026, 01:15 AM UTC

    We are aware that some users are experiencing an excessive number of notifications arriving from Jira Service Management (Assist) as our team replays delayed events experienced in this prior incident: https://jira-service-management.status.atlassian.com/incidents/v307yb60q5g7 At this time we expect that the vast majority of these notifications will be arriving within the next two hours. We will provide further update at that time or sooner if further information becomes available.