Jira Service Management incident

Delay in execution of Automation rules

Notice Resolved View vendor source →

Jira Service Management experienced a notice incident on October 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 06:47 AM UTC
Resolved
Oct 22, 2025, 06:47 AM UTC
Duration
—
Detected by Pingoru
Oct 22, 2025, 06:47 AM UTC

Update timeline

  1. resolved Oct 22, 2025, 06:47 AM UTC

    Our teams have identified and fixed the root cause of the issue that caused delay in executing Automation rules. This was caused due to scaling issues following on from the recent AWS outage. This issue is marked as resolved.